This Privacy Policy describes how Phoenix Distribution Inc., together with its affiliates and subsidiaries (collectively referred to as “Phoenix Distribution Inc.,” “we,” “us,” or “our”), collects, uses, discloses, and safeguards personal information. It also explains your rights and choices regarding your personal data and provides information on how to contact us with questions or concerns.

Information We Collect

We collect personal information in various ways depending on how you interact with our websites, applications, products, services, and other offerings (collectively, the “Services”), including the following:

Information You Provide Directly

We collect information that you voluntarily provide when you:

• Create or manage an account
• Place an order or complete a purchase
• Contact customer support or sales representatives
• Subscribe to newsletters or marketing communications
• Communicate with us via email, phone, or other channels

Information Collected Automatically

When you interact with our Services, we may automatically collect certain information through cookies, server logs, pixels, third-party integrations, and similar technologies. This may include information related to your device, browser, usage activity, interactions with advertisements, and email communications.

Information from Third-Party Sources

We may receive information about you from affiliates, business partners, referral programs, service providers, social media platforms, other third parties, or publicly available sources, where permitted by law.

How We Protect Your Information

Although no method of internet transmission or electronic storage is entirely secure, Phoenix Distribution Inc. implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

If we are legally required to notify you of a data breach involving your personal information, we may do so electronically, in writing, or by telephone, as permitted by applicable law.

Certain Services may require you to create an account protected by a password. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account, whether authorized by you or not. You agree to notify us promptly of any unauthorized access to or use of your account.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including compliance with legal, accounting, regulatory, or reporting obligations, unless a longer retention period is required or permitted by law.

In determining appropriate retention periods, we consider factors such as the nature, sensitivity, and volume of the information; the potential risk of harm from unauthorized use or disclosure; the purposes for which the information was collected; whether those purposes can be achieved through alternative means; and applicable legal requirements.